**传真设备常见问题解答及维护保养技巧** 一、常见问题解答 **问题一：传真发送失败**

**解答**：

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1. 检查传真机是否已连接电源并正常启动。 2. 确认电话线路是否正常连接。 3. 检查是否有足够的墨粉或碳粉。 4. 检查是否选择了正确的发送号码，确保号码没有误拨。 5. 检查传真件是否已扫描正确，文件格式是否兼容。 **问题二：接收的传真质量差** **解答**： 1. 检查接收传真的纸张是否放置正确。 2. 清洁传真机的扫描玻璃或扫描器，以去除灰尘和污渍。 3. 确认发送方的传真质量是否良好。 4. 如有必要，调整传真机的分辨率设置。 **问题三：传真机无法识别墨粉或碳粉** **解答**： 1. 检查墨粉或碳粉盒是否已正确安装。 2. 确认墨粉或碳粉是否为适配型号。 3. 清洁墨粉或碳粉盒的金属触点。 4. 如仍无法解决，可能需要更换新的墨粉或碳粉盒。 二、维护保养技巧 **1. 定期清洁**：保持传真机外表及扫描仪玻璃清洁，防止尘埃和污渍影响传真质量。如有需要，可用专用清洁布擦拭。 **2. 更换耗材**：墨粉或碳粉、打印纸等耗材应定期更换，确保传真机正常工作。 **3. 检查线路**：定期检查电话线路是否完好，如有损坏应及时更换。 **4. 避免过度使用**：避免长时间连续使用传真机，给设备适当的休息时间，以延长其使用寿命。 **5. 防潮防尘**：将传真机放置在干燥、通风的地方，避免潮湿和尘埃对设备造成损害。 三、英文翻译（中文译文） Frequently Asked Questions and Maintenance Tips for Fax Equipment I. Frequently Asked Questions and Answers: Question 1: Why can't I send a fax successfully? Answer: 1) Check if the fax machine is connected to the power and started normally; 2) Confirm if the telephone line is connected properly; 3) Check if there is enough ink or carbon powder; 4) Confirm if the correct sending number is selected and there is no misdialing; 5) Check if the fax document is scanned correctly and if the file format is compatible. Question 2: Why is the received fax of poor quality? Answer: 1) Check if the paper for receiving the fax is placed correctly; 2) Clean the scanning glass or scanner of the fax machine to remove dust and stains; 3) Confirm if the quality of the transmitted fax is good; 4) If necessary, adjust the resolution settings of the fax machine. Question 3: Why can't the fax machine recognize ink or carbon powder? Answer: 1) Check if the ink or carbon powder box is installed correctly; 2) Confirm if the ink or carbon powder is of compatible type; 3) Clean the metal contacts of the ink or carbon powder box; 4) If still not working, you may need to replace the ink or carbon powder box with a new one. II. Maintenance Tips: 1. Regular cleaning: Keep the exterior of the fax machine and the scanning glass clean to prevent dust and stains from affecting fax quality. If necessary, use a specialized cleaning cloth to wipe it. 2. Replacing consumables: Regularly replace consumables such as ink, carbon powder, and printing paper to ensure normal operation of the fax machine. 3. Checking lines: Regularly check if the telephone line is intact and replace it promptly if damaged. 4. Avoiding excessive use: Avoid continuous use of the fax machine for long periods to give it a rest time to extend its service life. 5. Preventing dampness and dust: Place the fax machine in a dry and ventilated area to avoid damage to the equipment caused by dampness and dust.