**传真设备的常见故障及排除方法** 一、常见故障 1. 无法发送或接收传真：这可能是由于设备电源问题、传真线路故障、设备未正确设置或设备内部部件故障等导致的。 2. 传真发送后出现错误提示：如设备提示墨粉不足、纸张未正确装载、错误信息代码等。 3. 图像模糊或不清：可能是扫描头有污垢、墨粉质量差或扫描头老化等问题。 4. 无法正常打印或复印：这可能是设备打印头或复印头的问题，或者是设备内部硬件故障。 二、排除方法

1. 无法发送或接收传真：

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- 检查电源线是否连接正常，确认设备电源开关是否打开。 - 检查传真线路是否畅通，如有问题需联系运营商进行检修。 - 检查设备设置是否正确，包括传真号码、网络设置等。 - 如怀疑是设备内部部件故障，需联系专业维修人员进行检修。 2. 传真发送后出现错误提示： - 检查墨粉和纸张是否充足，如不足需及时更换。 - 查看设备显示屏上的错误代码，根据错误代码进行相应的操作或联系客服进行咨询。 - 清洁扫描头，确保其表面无污垢和灰尘。 3. 图像模糊或不清： - 清洁扫描头，确保其表面干净无污渍。 - 更换墨粉和纸张，确保其质量良好。 - 如果设备已使用较长时间，考虑更换扫描头或其他老化的部件。 三、翻译成英文如下： **Common Faults and Troubleshooting Methods of Fax Devices** I. Common Faults: 1. Unable to send or receive faxes: This may be caused by power issues, fax line malfunctions, incorrect device settings, or internal component failures. 2. Error messages after sending a fax: Such as low ink, paper not loaded correctly, or error codes displayed on the device screen. 3. Fuzzy or unclear images: This could be due to dirt on the scanning head, poor quality ink, or aging of the scanning head. 4. Unable to print or copy properly: This could be an issue with the printing or copying head, or a hardware malfunction within the device. II. Troubleshooting Methods: 1. Unable to send or receive faxes: - Check if the power cord is properly connected and the device is turned on.

- Check if the fax line is working, and if not, contact the service provider for repairs.

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- Verify that the device settings are correct, including fax numbers and network settings. - If suspected to be an internal component failure, contact a professional repair technician for inspection and repairs. 2. Error Messages after Sending a Fax: - Check if the ink and paper are sufficient; replace if needed. - Look at the error code displayed on the device screen and take appropriate action or contact customer service for assistance. - Clean the scanning head to ensure it is clean and free from dust and dirt. 3. Fuzzy or Unclear Images: - Clean the scanning head to ensure it is clean and without stains. - Replace ink and paper with good quality products. - If the device has been in use for a long time, consider replacing the scanning head or other aging components.